FAQs
How can I place an order?
You can order directly through our website by visiting the Shop section, adding items to the cart, and checking out. Once the order is placed, our team will process it and send the shipping details, including the tracking number.
How can I become a wholesale customer?
If you are a retailer, gift shop, distributor, or business interested in carrying our products, please contact us by email to request wholesale access. We will share our catalogue, pricing, minimum order requirements, and ordering process. It’s simple, fast, and easy. We run discounts and promotions all year round, so stay tuned for exclusive deals.
Can I find your products on Faire?
Yes. Our products are also available on Faire for wholesale customers who prefer to order through the platform.
How long will it take to receive my order?
Order lead times may vary depending on product availability, order size, production schedule, and delivery location. Regular orders are usually processed and shipped within one week. Once your order is confirmed, we will provide the estimated shipping date, shipping costs, and delivery details, including tracking information once available.
Do you offer private label candles?
Yes. We create private label candles for businesses looking to develop their own candle line, promotional products, custom gifts, or exclusive retail collections.
Can I create my own scent?
Yes. For private label projects, we can work with you to develop or select a fragrance that fits your brand and product concept. We have a variety of amazing fragrances in our library to help you get started.
Do you hand-pour all your candles?
Yes, all of our candles are hand-poured and hand-packaged. Our artisan candles are crafted with a premium soy wax blend for a long-lasting, clean burn.
What is the minimum order size?
Our minimums are project based. Please reach out to us and we will do out best to turn your idea into reality.
Do your collections include more than candles?
Yes. Our maple collection includes candles as well as other giftware and lifestyle products, such as mugs, kitchen items, accessories, and seasonal gift sets. You can check all products and collections visiting the Shop section.
Contact Us
Do you have more questions?
We’d be happy to help. Contact us for more information about our products, wholesale orders, or private label services.

